jlpub Privacy Policy – How Your Personal Data Is Handled on Our Platform

1. Information We Collect

When you register and use the jlpub platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account activity data such as login history, game session records, deposit and withdrawal transactions, and device information including your IP address and browser type. In some cases, we may request a copy of a government-issued identification document to verify your identity in accordance with Philippine regulations. All information collected is stored securely and accessed only by authorised personnel for legitimate operational purposes. We do not collect more information than is reasonably necessary to operate the platform and comply with applicable laws.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and ensure the security and integrity of the platform. We also use your data to verify your age and identity, detect and prevent fraudulent activity, and comply with our obligations under Philippine law including the Data Privacy Act of 2012. From time to time, we may use your contact details to send you important account notifications, platform updates, or information about responsible gaming resources. We do not use your personal data for unsolicited marketing without your consent, and you may opt out of non-essential communications at any time by contacting our support team. Your data is never sold to third parties for advertising or commercial profiling purposes.

3. Sharing of Your Information

jlpub does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by law or to protect the rights and safety of the platform and its users. Any third-party service providers we engage are carefully vetted and are only permitted to use your data for the specific purpose for which it was shared. We take all reasonable steps to ensure that your personal information remains protected whenever it is shared with authorised parties.

4. Data Security and Retention

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jlpub platform is encrypted using secure protocols, and our systems are regularly reviewed and updated to address emerging security risks. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. If you choose to close your account, we will retain only the minimum data necessary to fulfil our legal and regulatory obligations, after which it will be securely deleted or anonymised. You are encouraged to use a strong, unique password and to keep your login credentials confidential at all times to further protect your account.

5. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal information held by jlpub, subject to applicable legal and regulatory requirements. You may also object to the processing of your data in certain circumstances, or request that we restrict how your data is used while a concern is being resolved. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond to your request within a reasonable timeframe. We are committed to handling all data subject requests fairly, transparently, and in accordance with our obligations under Philippine law. If you believe your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Cookies and Tracking Technologies

The jlpub platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled, while optional analytics cookies help us understand user behaviour so we can improve our services for Filipino players. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles. For more information about how we use cookies, please visit the FAQ page or contact our support team directly.

7. Changes to This Privacy Policy

jlpub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make significant changes, we will notify registered users through the contact details on file and update the effective date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please visit the FAQ page or reach out to our support team.